🌸 Frequently Asked Questions (FAQ)


1. Do your products help with hair growth?

Yes, our bundles and tools are designed to support long-term hair growth by reducing breakage, improving moisture retention, strengthening your strands and creating consistent hair-care habits. Growth happens when your hair stays moisturised, protected and handled gently.

 

2. What is the Hair Growth Journal?

It’s a 365-day guided journal that helps you track your routines, understand your hair, build consistency and grow healthier hair with intention. It includes wash-day logs, breakage tracking, ingredient checklists, affirmations, treatment routines and more. 

https://nubianlo.com/products/my-pretty-hair-growth-journal

 

3. How long does it take to see results?

Most customers start noticing improvements in 2–4 weeks when following a consistent routine using the journal, satin sleep accessories and scalp tools. Full visible growth varies depending on your hair type and condition.

 

4. Which bundle should I choose?

Hair Growth Start Kit

Best for deep hair repair, routine building, growth tracking and scalp care.

👉 Link to: https://nubianlo.com/products/hair-growth-start-kit

 

Sleep Time Protective Kit

Best for reducing breakage, dryness and morning frizz.

👉 Link to: https://nubianlo.com/products/sleep-time-protective-kit

 

Scalp Treatment Kit

Best for soothing dry scalp, boosting circulation and applying oil evenly.

👉 Link to: https://nubianlo.com/products/scalp-treatment-kit


5. Are the satin products safe for nightly use?

Absolutely. Satin reduces friction, prevents dryness and protects your curls while you sleep.

You can safely use the bonnet, pillowcase and heatless curlers every night.


6. Do you ship worldwide?

Yes, we ship worldwide. Shipping rates and delivery times are shown at checkout depending on your location.

 

7. What should I do if my order arrives damaged?

We’ve got you! Just contact us within 48 hours with photos and we will replace or resolve it right away.

Email: support@nubianlo.com


8. How do I use the hair growth oil?

Apply directly to your scalp using the applicator bottle or your fingertips.

Use 2–3 times a week, focusing on dry, itchy or thinning areas.

Massage for 2–3 minutes to stimulate circulation.

 

9. Are your products suitable for all hair types?

Yes, our tools and journaling system work for curly, coily, wavy and straight hair.

Anyone wanting to improve moisture, strength and routine consistency can benefit.


10. Can beginners use your products?

Definitely. Everything is simple, clear and designed to guide you step-by-step.

Even if you’re new to hair care, the journal and bundles make your routine easy and stress-free.


11. Do the bundles save me money?

Yes! Bundles save up to 47% compared to buying items individually.

They’re the most affordable way to start your growth journey.

 

12. How do I track my progress?

Use the 30-Day Tracker inside the journal. You can add pictures, notes and goals so you can clearly see your growth month after month.